At Mill Town Credit Union, we’re proud to be part of your community — not some faceless call center. So let’s make one thing clear: we will never call you out of the blue and ask for personal information.
Lately, scammers have been getting smarter — and sneakier. They often pretend to be from your bank or credit union, claiming there’s an urgent issue with your account. Their goal? To get you scared enough to act fast and hand over sensitive information.
Here’s how to stay one step ahead:
🚩 Red Flag #1: Urgency
If someone calls saying your account has been “compromised” and insists you act immediately, stop and think. Scammers love creating a sense of panic.
Tip: Mill Town will never pressure you to make quick decisions over the phone.
🚩 Red Flag #2: Secret Scripts
If the caller tells you exactly what to say — or worse, asks you not to tell anyone what you’re doing — hang up. Real financial institutions don’t operate in secrecy.
🚩 Red Flag #3: Caller ID Can Lie
Fraudsters can “spoof” phone numbers to make it look like we’re calling. Don’t trust the name on your screen.
The Golden Rule
If something feels off, it probably is. Hang up and call us directly at Mill Town Credit Union.We’ll confirm whether something’s really going on — and most of the time, you’ll find your account is perfectly fine.
Because when it comes to your security, you call us. We won’t call you.